Welfare rights support

Our dedicated Advocacy Officer, Alan Smith, provides free, independent, and impartial support for visually impaired adults, children, and their families.

They can help with:

  • Universal Credit
  • Disability Living Allowance (for children)
  • Employment and Support Allowance (ESA)
  • Personal Independence Payment (PIP)
  • Income Support
  • Housing and Council Tax Benefit
  • Travel and leisure passes
  • TV Licence concessions

Alan and Neil are here to help you navigate the benefits system, understand your entitlements, and support you with any difficulties or concerns you may face.

Contact them at our Resource Centre (Monday to Friday) on 0151 652 8877, or alternatively you can send an email to Alan, or send an email to Neil.

Home visits are also available on request.

Other ways we can help

Three of our members enjoying taking part in a painting class.

Emotional support

We provide individual counselling, group emotional support sessions, and individual peer support.

Three of our members enjoying taking part in a painting class.

Low vision aids

Find out about daily living aids that can help you to live independently.

Three of our members enjoying taking part in a painting class.

Social and activity groups

Make new friends and talk to people who understand what you’re going through.

Three of our members enjoying taking part in a painting class.

Digital skills training

Learn new digital skills and find out about accessibility tools.