Emotional Support

Are you struggling with sight loss and would like support with the emotional impact?

You are not alone. There are three ways we can help. We offer one-to-one counselling; group support sessions; and our Telephone Sight Loss Support Service.

Close up image of a man holding a woman's hands.

One-to-one counselling

Our counsellor Joy Hawitt works with us to provide confidential counselling therapy to those who need emotional support.

If you are struggling to come to terms with sight loss or changes in your vision, counselling can offer a safe and calm space to talk things through. Joy works with individuals to explore emotions around diagnosis, family impact, work life, and planning for the future.

  • We offer a maximum of 10 sessions, which take place at Ashville Lodge.
  • Appointments available on Tuesdays and Wednesdays (with more to follow depending on demand).
  • Joy offers Person-Centred Therapy – a client-led, talking therapy that adapts to your individual needs

As a registered member of the National Counselling & Psychotherapy Society (NCPS), Joy follows strict ethical guidelines and offers a respectful, trusting, and empathetic environment for every client.

To book a counselling appointment or learn more about the service, please contact Ashville Lodge on 0151 652 8877 or send us an email.

The summerhouse where our counsellor holds counselling sessions. The summerhouse is made of dark stained wood, through the windows can be seen two bright yellow comfy armchairs.
The summerhouse where our counsellor holds counselling sessions. The summerhouse is made of dark stained wood, through the windows can be seen two bright yellow comfy armchairs.

Group support sessions

We provide group emotional support sessions in a safe and confidential environment. There are separate groups for men and women; the men’s group is on Tuesday from 11am – 1pm, and the women’s group is on Wednesday from 1 – 2.30pm.

To book an appointment or learn more about the service, please contact Ashville Lodge on 0151 652 8877 or send us an email.

Telephone Sight Loss Support Service

If you’re feeling overwhelmed or struggling to adjust to sight loss, you’re not alone. Through our Telephone Sight Loss Support Service, we can connect you with one of our trained volunteers who have lived experience of sight loss. They understand the emotional and practical challenges and can offer friendly, one-to-one peer support. Whether you just need someone to talk to or want advice on coping strategies, we’re here to listen and help.

To book an appointment or learn more about the service, please contact Ashville Lodge on 0151 652 8877 or send us an email.

Other ways we can help

Three of our members enjoying taking part in a painting class.

Social and activity groups

Make new friends and talk to people who understand what you’re going through.

Elderly woman wearing glasses reading a computer tablet.

Technology to help with low vision

Learn new digital skills and find out about accessibility tools.

A piece of medical equipment used for testing eyesight. The apparatus has several dials on the front, and two eyepieces for a patient to look through.

Eye clinic support

Our Eye Clinic Liaison Officer at Arrowe Park Hospital will guide you to services following diagnosis of an eye condition.